PROFESSIONAL SERVICES

Expert help for a specific project or need

Sometimes you don’t need an ongoing service — you just need the right expertise at the right time.

Our one-off Customer Success Services give you access to dedicated RotaCloud support for training, optimisation, account changes and more complex projects, without committing to a recurring package.
Bespoke migration training

How we can help

Team training

Help your teams build confidence and get more from RotaCloud with tailored sessions designed around your business.

Examples include:
  • Admin & manager training
  • Module specific training
  • Refresher sessions
  • Train-the-trainer sessions
  • Department or team specific training

Account optimisation

Your RotaCloud setup should evolve as your business does.

We can work with you to review how you’re currently using RotaCloud and identify opportunities to improve your setup, workflows and adoption.

Examples include:
  • Account optimisation reviews
  • Workflow consultancy
  • Configuration reviews
  • Reporting guidance
  • Adoption reviews
  • Recommendations based on your setup

Account restructuring

Larger changes can require more than standard product guidance.

Our team can provide dedicated support for defined projects such as:
  • Account restructures
  • Account merges and splits
  • Complex imports
  • New locations & departments
  • Phased rollouts
  • Complex implementation work
  • Changes to roles, permissions or organisational structure

Choose the level of support you need

1 hour session

£249
Ideal for a focused training session, consultation or review around a clearly defined requirement.

2 hour session

£499
Ideal for more detailed training, collaborative workflow reviews or working through a larger requirement with your team.

Half day

£899
For larger training sessions, deeper optimisation work or projects that benefit from dedicated time with a RotaCloud specialist.

Interested in these packages or need something else?

Reach our to success@rotacloud.com and speak to one of our Customer Success Managers
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